Our Process | Medical Evaluators

Prompt, accurate reports that can stand up in a court of law

Our time-tested IME process ensures prompt, reliable reports. Our cutting-edge technology not only ensures efficiency, but also lets clients track the progress of their reports from inception to closure. Throughout the IME process, we guarantee clear, direct answers to any questions you may have.

Exam Scheduling & Notifications

Exam/Record Review request is received via telephone or email
Claimant information is entered into our secure IME platform
Appropriate physician is selected based on specialty or client's preference
Cover letter for the reviewing physician is created on behalf of the client
Exam appointment is scheduled
Reminder letter, map and written directions are mailed to the claimant
Notification letters sent to all parties on behalf of our client
24 hours prior to the appointment, we make a reminder call to the claimant

Medical Record Review

Medical records are accepted via web portal, mail, email, fax or courier
We document the receipt of records on our secure IME platform
Medical records are prepared for evaluation by the reviewing physician

Completion of Exam & Record Review

Physician dictates their report, transcribed by our in-house transcription department
QA review of physician's report: compare to physician’s cover letter, claim number, DOI, allowed conditions, etc.
Report is reviewed for typos and professional references
Check that the physician has limited his/her opinion to the allowed conditions of the claim
Check the physician’s calculations for Permanent Partial Impairment rating (if needed)
QA reviewer notifies physician of anything requiring further clarification
Report is returned to the physician for final review and approval
Final report and invoice are delivered to the client